Privacy Policy
Bao Loc Accounting respects your privacy. This policy explains what personal data we collect on ketoanbaoloc.com, why, where it is stored, for how long, and your rights, under Vietnam's Personal Data Protection Law No. 91/2025/QH15 and Decree No. 356/2025/ND-CP.
1. Data controller
Công ty TNHH Kế Toán Bảo Lộc (Bao Loc Accounting Co., Ltd.), tax code 0319135393; phone 0928 3333 75; email info@ketoanbaoloc.com.
2. Data we collect
- Data you provide via the contact form or fee-estimator quote request: name, phone, email, company and your message. We do not ask for ID numbers, bank details or sensitive personal data on this website.
- Technical data: no tracking or advertising cookies. Cookie-free analytics (Cloudflare Web Analytics, Umami) record aggregated page views, form downloads, referral sources, country, device and browser, without identifying you. Hosting may keep security access logs.
- Calculators run in your browser; figures you enter are not sent to our servers.
- Zalo chat: the Zalo button is only a link to our official Zalo account (Zalo OA); no Zalo code or cookies are embedded on this website. Messages you send are carried and stored by Zalo under its own policy; we use them only to reply to you. An automated assistant may answer first; staff reply during office hours.
3. Purposes
- To contact you with advice, quotes and answers.
- Aggregated statistics to improve the website.
- Updates on new regulations or services, only with your separate consent.
We never sell or rent your data. It is disclosed to authorities only when required by law.
4. Consent
The contact form has an explicit consent checkbox; we only accept requests when it is ticked. You may withdraw consent at any time by email.
5. Storage and cross-border transfer
Form data is stored in the Supabase cloud database; the website runs on Cloudflare; analytics are processed by Cloudflare and Umami. These servers are located outside Vietnam, so submitting the form means your data is transferred and stored abroad. We use providers with security commitments, HTTPS encryption and restricted staff access. If you prefer your data not to be stored abroad, please contact us by phone instead of the form.
6. Retention
Contact data is kept for up to 12 months from your last contact or until you ask us to delete it; client data follows the service contract and accounting law.
7. Your rights
You may access, correct or delete your data, withdraw consent, restrict or object to processing, and complain as provided by law. Email info@ketoanbaoloc.com; we respond within 72 working hours.
8. Security and incidents
We apply appropriate safeguards and will notify the competent authority and you of any personal data breach as required by law.
9. Changes
Updates are posted on this page with the revision date. See also the Terms of use.
Last updated: 25 Oct 2026.